Seller's Warranty
We strive to provide high-quality products and excellent customer service. To ensure your satisfaction, we offer a comprehensive seller's warranty for the used electronic devices you purchase from us, with a coverage period of 12 months.
What is covered by the warranty:
Our seller's warranty covers the following aspects of your used electronic device for a period of 12 months from the date of purchase:
- 1. Functionality: We guarantee that the device will function as intended for the specified 12-month period.
- 2. Defective Parts: In the event of any defective parts or components, we will repair or replace them at no additional cost.
- 3. Manufacturer's Defects: The warranty covers any defects arising from the manufacturing process that affect the device's performance.
- 4. Battery Performance: We guarantee that the battery will function to a specified standard, ensuring a satisfactory level of performance.
What is not covered by the warranty:
The following situations and conditions are not covered by our seller's warranty:
- 1. Accidental Damage: Any damage resulting from accidents, mishandling, or misuse of the device is not covered.
- 2. Water Damage: Damage caused by exposure to water or other liquids is not covered under this warranty.
- 3. Unauthorized Repairs: Any attempts to repair the device by unauthorized individuals or service providers will void the warranty.
- 4. Software Modifications: The warranty does not cover issues arising from the installation of unauthorized or modified software.
How do I get my warranty?:
To get your 12-month warranty, follow these simple steps:
- 1. Log into your account or activate your account as a guest user.
- 2. Navigate to the orders section in “My account” and select the product.
- 3. Select the reason for your refunds and how you wish to ship the item/s.
- 4. Download the shipping label and ship the item.
Warranty is not Insurance:
It's important to note that our seller's warranty is not insurance. It is designed to cover specific aspects related to the functionality and condition of the device over a 12-month period. For comprehensive coverage, consider exploring additional insurance options that may protect against accidental damage, theft, or other unforeseen events.